Tips & tricks

Quick tips for using Chronly

Short tips for things Chronly does that are easy to miss. Skim the list, search, or jump to the section you need.

General

Getting around Chronly

Pin Chronly to your phone's home screen

When you visit Chronly on your mobile device, you'll be prompted to add it to your home screen. Accept the prompt (or tap Add to Home Screen on iPhone) and it works just like an app, opening anywhere you have internet.
Chronly dashboard on a phone showing business overview, plan details, payment processing rates, and sales/jobs date filters.

Add your logo and brand colours to Chronly

Head to Settings and open Business Profile to upload your logo, then go to Brand Settings to set your colours. Once saved, your invoices, quotes, jobs and other customer-facing screens pick up your branding automatically.
Business Settings menu showing Business Profile, Brand Settings, Dates & Currency, and Taxes options

See if a client opened your quote or invoice

Open a quote or invoice and check its analytics to see if your client engaged with it. You'll see Email Clicks with a click rate, and Page Views showing how many times the quote or invoice page was viewed.
Two stat cards showing Email Clicks with 0% click rate and Page Views showing 2 quote page views

Quotes & Invoices

Quotes & Invoices

Quotes & Invoices start as Drafts

New quotes and invoices are saved as Draft so you can refine them before anyone sees them. Nothing goes to your customer until you click Send Quote, so remember to send it once it's ready.
Quote #QUO-821362 shown as a draft with Edit, Send Quote and More Actions buttons and a banner prompting to send it

Schedule a quote or invoice to send later

When sending a quote or invoice, choose Schedule Send instead of Send Now and pick the date, time, and timezone. Use Add Email to send it to more than one address, and add a note in the Message box if you like.
Send Quote dialog set to Schedule Send with date, time, timezone fields and two email address fields

Add a tax rate without leaving your quote or invoice

When you're filling in a line item, click the Tax Rate dropdown and choose Add a tax rate. You can set up a new tax right there instead of hunting for a settings page first.
Quantity, Price and Tax Rate fields on a line item, with the Tax Rate dropdown open showing an Add a tax rate button

Add products right from a quote or invoice

When adding a line item, choose Find Existing to pull in a saved product, or Create New if it doesn't exist yet. Setting up products for items you sell often saves you from retyping the same details every time.
Add a product dialog with Find Existing and Create New buttons and a message about having no products yet

Add a customer while you're creating a quote or invoice

You don't need to set up a customer ahead of time. When picking a Customer on a quote, invoice, or job, just start typing and select Add a customer from the dropdown to create them on the spot.
Customer dropdown showing an 'Add a customer' option above an existing customer named Eric Mueller

Let customers accept quotes right from the link

Open a quote, click Options, and turn on Allow quote to be accepted from link so the customer can approve it without calling you. Want this on every new quote automatically? Set it as your default under Settings.
Quote settings toggle labeled Allow quote to be accepted from link, enabled by default

Jobs

Get the most out of Jobs

Give customers a link to view or upload job files

Open a job and click Share Job to generate a link you can send directly to your customer, no login required. Use Create a Share Link to set one up, and turn on uploads so they can drop files back to you.
Job details panel showing description, status, estimated dates, created date, and tags like security, installation, residential

Turn an accepted quote into a job with one click

On an accepted quote, click Create Job with AI and it generates the job, badges, and fills in the relevant details for you. You can also set every accepted quote to automatically become a job, so you never have to do this step by hand.
Job screen showing Create Job with AI button and More Actions menu with Convert to Invoice, Create Job with AI, and View Quote options

Payments

Get Paid in 1-3 business days

Turn on payments before you need them

Payment approval takes 2-3 business days, so set it up early rather than when a customer is waiting to pay. Once approved, turn on Enable Payments by Default and pick which Default Payment Methods to accept, so new invoices and checkouts are ready to collect card and bank payments automatically.
Settings panel showing Enable Payments by Default toggle and checkboxes for Amex, MasterCard, Visa, Discover, and Bank Transfer