Feature update

Split any invoice into a payment schedule

Split invoices into manual or automated payment schedules, with reminder emails and easy cancellation for customers.

Published September 9, 20262 min read

You can now split an invoice into several payments instead of asking for the full amount at once. Set the schedule up in seconds on the invoice, and choose whether the customer pays each amount manually or has it taken automatically from their card.

How to use it

  1. Open an invoice and expand Options.
  2. Turn on Payment Plan.
  3. Give the schedule a name in the field asking What should the customer call this? — this appears on their invoice, emails, and the agreement they sign.
  4. Choose how payments are collected: Manual sends the customer an invoice at the time each payment is due, which they must pay themselves, or Automated charges their card on each date once they've agreed, with the first payment never taken without that agreement.
  5. Set the number of Payments, the First payment due date, and how often it repeats, then click Generate schedule to fill in the due dates and amounts automatically. You can still edit or delete individual rows, or use Add payment to add more.
Payment schedule setup under Options on the invoice page, showing four generated payments
Set up a payment schedule from an invoice's Options panel.

What the customer sees

On an automated schedule, the customer's payment screen offers two choices: Start the Payment Schedule, which authorises the whole schedule but only takes the first payment today, or Pay the full balance instead, which settles the invoice in one charge with nothing set up for later. Starting the schedule shows them exactly what will be taken and when, and requires them to read and tick an agreement before anything is charged.

Customer payment screen offering to start the payment schedule or pay the full balance
The customer chooses between starting the schedule or paying in full.

On a manual schedule, the customer simply gets a new invoice by email on each due date and pays it themselves, the same way as any regular invoice. On an automated schedule, they instead get a warning email two days before each payment is taken, so there are no surprise charges. Once they've agreed, returning to the invoice shows the schedule in progress: which payments are paid, which are upcoming, and the card on file. They can Update payment method or use Cancel scheduled payments at any time to opt out of future charges — anything still scheduled after that is cancelled automatically, which avoids chargeback disputes over payments they no longer want taken.

Invoice pay screen after a schedule is set up, showing paid and upcoming payments and a cancel option
After the schedule starts, the customer can track payments or cancel remaining ones.

Tracking schedules in one place

Every payment schedule now shows up under Subscriptions, alongside totals for how many are active, awaiting acceptance, or completed. Each row links back to the invoice it belongs to, so you can see the schedule type, the next payment date, and its status without opening every invoice individually.

Subscriptions list showing an active payment plan, its customer, total value, and next payment date
All payment schedules are listed together under Subscriptions.

This gives you a way to offer larger invoices without asking for everything up front, while keeping visibility over what's collected, what's upcoming, and what customers have cancelled.

Try it on your next job

Everything on this page is already in Chronly. Start free and add Pro when you need jobs and scheduling.